frequently Asked Questions
Everything you need to know about Beyond Stays and our Vacation Rental management Services
Learn about what makes us different, how to get started, and what to expect!
What Makes Beyond Stays Different
Beyond Stay stands apart by combining boutique-level attention with professional, data-driven property management. We don’t take a one-size-fits-all approach; every home is carefully branded, priced, and managed to reach its full potential from day one. Our hands-on local teams, industry-leading revenue management, and meticulous standards ensure properties are exceptionally maintained and consistently high-performing. With transparent pricing, no unnecessary fees, and a commitment to doing things right from the start, Beyond Stay delivers a level of care, performance, and trust that most competitors simply don’t match.
Beyond Stay provides full-service vacation rental management designed to maximize performance while removing the day-to-day workload for homeowners. Our service covers every aspect of operating a successful, high-quality rental.
Property Setup & Branding
- Professional photography and listing optimization
- Custom branding and property positioning
- Listing creation across top booking platforms
Revenue & Pricing Management
- Daily rate optimization using market data and advanced tools
- Competitor analysis and seasonal pricing strategies
- Revenue forecasting and performance reporting
- Ongoing adjustments to maximize occupancy and income
Guest Management (24/7)
- Inquiry handling and guest screening
- Reservation management
- Check-in and check-out coordination
- 24/7 guest communication and issue resolution
Cleaning & Turnover Management
- Professional cleaning teams
- Linen and towel coordination
- Post-stay inspections
- Cleaning fees charged directly to guests (where applicable)
Maintenance & Local Support
- Boots-on-the-ground local teams
- Preventive maintenance checks
- Fast response to urgent repairs
- Trusted trades and service providers
Property Oversight
- Regular property inspections
- Quality control and standard enforcement
- Asset protection and issue prevention
Owner Support & Transparency
- No onboarding fees or unnecessary tech fees
- Clear communication and ongoing support
- Calendar coordination for owner stays
- Financial reporting and insights
Beyond Stay provides professional vacation rental and property management services across select international destinations, focusing on high-demand markets where quality management makes a meaningful difference. We currently operate in the following locations:
🇲🇹 Malta
🇸🇪 Sweden
🇦🇺 Australia
As we continue to grow, we remain committed to delivering the same high standards of care, performance, and hospitality in every market we serve.
Steps To Getting Started
Follow these step-by-step instructions on how to get started with the launch of your vacation rental management.
Reach out to our team and provide details about your Airbnb rental property including:
- Number of Bedrooms & Beds
- Number of Bathrooms
- Address of the property
- Any Photos Available
Based on our conversation and the details you provide, our team will provide a forecast that includes:
- Annual Revenue
- Annual Occupancy
- Average Daily Rate
Please note: Our forecast is just an estimate and we make no guarantees on your revenue or return on investment.
If it seems like a great fit between the two of us, amazing!
Our contract is a simple two-pager that outlines the responsibilities of both parties and includes clauses related to exiting the contract and homeowner use.
In most municipalities a short term rental license is required, if you need assistance with the application process our team can support you.
Your home insurance may need to be upgraded to include short term rental activities.
Utilities – Heat, Electricity, Water, etc.
High Speed Internet – Minimum 60 mbps.
Cleaning Closet – We will need a space within your unit to stock additional linens and supplies. This could be a locked closet, cupboard, or chest.
Electronic Lock – We require an electronic lock, preferably with Smartlock capability. We recommend a redundant check-in process such as a lock box with a key in it.
Linens & Towels – Three (3) sets of linens per bed including pullout couches. Four (4) sets of towels per number of maximum occupants. In addition, kitchen, face, hand towels, and bathmats are required.
SmartTV – We require your television to be capable of streaming Netflix, Disney+, etc.
Before any property is onboarded with Beyond Stay, it must successfully complete the required government approval and licensing process applicable to its location. This ensures the property complies with all local regulations, safety standards, and legal requirements for short-term or vacation rental operations. We guide homeowners through this process where possible and only manage properties that meet these standards, helping protect both owners and guests while ensuring the property is legally approved and ready to operate.
Once your property is furnished and set up, fill in our property questionnaire. The questionnaire is a hand-over document of all information related to your property including:
- Door codes
- WiFi Passwords
- Parking
- Garbage
- Etc
At this stage, our team is working quickly to get your unit guest ready and getting your listing live.
Our operations team will visit the property to stage, deep clean, and inventory. Next, a professional photographer will come for a visit and photograph your property.
At the same time our content and marketing team will be working on creating your listings on sites like Airbnb, VRBO, and Booking.com. In addition, our revenue management team will be pricing your unit.
Now that your listings are live and your property is guest ready, our team will start accepting reservations.
Please make sure you notify us if you have any owner use that we should block out.
Congrats on your first payout!
Monthly Payouts – we make a monthly payout for all check-outs of the proceeding month. This payout will be made on, or before, the 10th.
For example:
August 10th, you would be paid for all guest check-outs that occurred between July 1st – July 31.
Statement of Reservations – Along with your payout, we will provide you with a statement of all guest reservations and breakdown of all associated fees.
What To Know As An Owner
Its important that you, as an owner, understand how everything works and feel comfortable with the process.
Yes, Beyond Stay does require a management contract, and this is an important part of delivering a professional and reliable service. The contract clearly outlines responsibilities, expectations, and standards for both parties, ensuring transparency and alignment from the very beginning. It allows us to invest fully in your property through branding, marketing, revenue optimization, and operational setup, while protecting your asset and ensuring consistent, high-quality management. A clear agreement helps avoid misunderstandings, safeguards your income, and ensures your property is managed to the highest professional standard.
Yes. We require all homeowners to have adequate insurance that covers short term rentals.
Utilities – Heat, Electricity, Water, etc.
High Speed Internet – Minimum 60 mbps.
Cleaning Closet – We will need a space within your unit to stock additional linens and supplies. This could be a locked closet, cupboard, or chest.
Electronic Lock – We require an electronic lock, preferably with Smartlock capability. We recommend a redundant check-in process such as a lock box with a key in it.
Linens & Towels – Three (3) sets of linens per bed including pullout couches. Four (4) sets of towels per number of maximum occupants. In addition, kitchen, face, hand towels, and bathmats are required.
SmartTV – We require your television to be able to allow guests to use streaming services. That can be done with a built-in SmartTV or using a Firestick or equivalent.
Short Term Rental Insurance – We require all homeowners to inform their insurer of their short term rental activities.
Short Term Rental License – Most communities require a homeowner to apply and obtain a short term rental business license.
Beyond Stay has a strict zero-tolerance policy when it comes to smoking and parties in our properties. Smoking, parties, or any unauthorized gatherings are not permitted under any circumstances. Guests found in violation of this policy will be held fully accountable for any damages, additional cleaning costs, or disruptions caused, and may face immediate removal from the property. These rules are in place to protect the home, respect neighbors, and ensure a safe, high-quality experience for all guests.